North Dakota’s WSI
If you have been reading any of the recent Workers Comp publications, you may have seen some mention of North Dakota very intense problem with their Workers Comp Department – Workforce Safety and Insurance, or WSI.
I have read at least 20 articles on the investigations of the WSI. They have been and will be, subjected to numerous audits over the next few months. People have been jailed, only to be reinstated into their position and then fired again.
We had reviewed a Claims Processing Audit RFP for the WSI that wanted all of their claims to be audited going back five years. This was a big task to do as the requirement was to be locally on-site in February. So many of our Worker comp claims reviews have been electronic since 2001, but the WSI did not have the data structures to enable an electronic review.
All this is a symptom of one main problem, and that has been what I have said since the 1990’s about states that handle their Workers Comp insurance programs like North Dakota. What is the problem? Check out the next post.
PS I just wanted to say that any of the personnel we had dealt with from the State of North Dakota were friendly, thorough, and very professional.
Up Next – What is the problem?
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