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Workers Comp AI – A Runaway Example


Workers Comp AI – Graphic Example of What Can Go Wrong  

This article appeared in my inbox early this morning involving Bing’s AI Concerns.  It is a weird yet exacting view of what can happen when AI including Workers Comp AI does not have the correct limits in place before it is released to the public.  I was going to include the graphic of Mickey Mouse created AI and 9/11.  I then thought it was offensive and may violate some type of copyright. 

AI Workers Comp  AI Article pic destroyed laptop
(c) Creative Commons 2.0 License – Peñalva Matias

Click here for the article. and AI-generated graphics.  The same AI also deleted a pic of a cat in cowboy boots and hat.??? 

Is there a place for Workers Comp AI besides being the new recycled workers comp buzzword of the year?  Check this link for the other buzzwords such as opioids, etc.   AI has been around since the early 1960s watershed date when there was more computer memory in existence than human memory.  I would provide a link to that article but there are music festivals that have taken over that term in Google and Bing searches.    

I was programming/coding AI in the 1980s when I was a Computer SE (Systems Engineer) for a subcontractor of IBM.  One of the software packages that I coded was used by the Wichita Blood Bank to keep track of its blood supplies.  How I got into insurance/workers comp is a long story (boring).   At one time, I could code in 16 different languages simultaneously. Yes, I am a geek of sorts. 

Evolution of Workers Comp AI

I started thinking about how Workers Comp AI would evolve over time.  I have had three different AI companies demo AI on Zoom that is actually predictive analytics (another buzzword).   Predictive analytics and AI did change the way we look at large losses and loss runs beyond the usual Experience Modification Factor and Loss Development Factor calculations. 

Many of J&L’s agency clients have said that they look at large accounts with a minimum five-year window of claims. This made me almost remove predictive analytics from the buzzword of the year lists.   

Alternate workers comp coverage organizations such as PEOs have been perusing a minimum of five-year timeframes for decades.   Running a PEO can be very risky if you have many unexpected claims in a short amount of time.   

Bottom Line

Yes, there is a place for Workers Comp AI, but the unbridled versions of it including trying to predict medical treatment variations may be a tough sell.  The human brain sends out 2,000,000,000 signals per second – now that is variation.    

—-Mickey Mouse, Microsoft Bing, and any other companies mentioned retain their copyrights. 



James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


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