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Workers Comp Webinars Still Winning? – Recent Observations


How Are Workers Comp Webinars Sustaining Their Popularity?

Workers Comp webinars should have faded into the mist after the pandemic was officially over late last year.  People are social beings or as we all had thought – I cannot stand one more webinar or video meeting.

Let us cover these three concepts to see if we can still stand the ubiquitous webinars and video meetings we all withstood during the pandemic with a light at the end of the tunnel – (or maybe not.)  These came from talking with many different WC/Risk Management/Safety friends and ancillary service vendors.

  • Massive level of remote workers  – many in another state
  • Budgets are still adjusted for no travel post-pandemic
  • 24+ months of being conditioned to dislike large in-person groups
view of empty conference for workers comp webinars
Public Use License – Arielinson

2022 – Bye Bye Workers Comp Webinars – not so fast

At the beginning of 2022 and for most of the year, the in-person meetings and conferences seemed to pick up steam quickly,   I traveled extensively to the big conferences and meetings.  Then, something interesting occurred – webinars became the norm again to replace many of the in-person meetings and conferences.

Not all conferences or meetings shrank extensively in 2022 or 2023.   Then mid-2023, the move back toward video meetings and conferences happened under the radar.  I do realize in 2018 and 2019 many workers comp webinars were already switched to video.

Remote Workers

One very common theme pops up in almost every conversation that I have with anyone from the world of workers comp.  Most insurance workers now work from home with possibly one or two days in-office per week.

Workers comp claims adjusters did not return to full-time in-office situations.  Many that I have spoken with are OK with working from home.  Do adjusters need to be in the office to sit in front of a screen all day when they can do that at home?  For a few cents a day, a claims adjuster or any workers comp insurance personnel can be tracked for performance; hours worked; and what apps the workers used during the day.   J&L is paying $6.99 a month per seat for full tracking and time monitoring with our web contractors.

Workers Comp Webinars and Meetings On A Budget

In early 2023, at in-person conferences/meetings, I heard something that used to be rare and now is commonplace.  Even Senior Execs said they were not going to a certain conference or meeting because of budgetary concerns.

Switching a budget from where no one travels to where everyone travels to every conference and meeting may have overloaded budgets.  The phrase, “Can you do it by video” is very prevalent with CFOs currently.   CFOs are not to blame as the pool of insureds and their premium reduced greatly during and just after the pandemic.

Conditioned to Video

Video conferences became so popular in 2020 and 2021 that I wrote a few articles on how to speed up online connections to workers comp webinars and meetings.  The article still works today for working online.

We were taught to stand six feet apart and wear masks.  Old habits die hard including getting used to in-person meetings and conferences again.



James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


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