2025 Workers Comp Benchmarking Study – 13th Year

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2025 Worker Comp Benchmarking Study = 13,520?

Last Friday, Rising Medical Solutions released its 2025 Worker Comp Benchmarking Study researched and authored by Denise Zoe Algire, MBA, RN (Albertson’s Companies).  See the bottom of this article for the link to download the study – totally worth it.   How often does the Workers Comp industry ask the claims departments what they think about certain subjects – (not that often) and to provide survey results with 13,520 data points.

I try to cover every annual release. You can find the previous articles here.   The study was sponsored by Rising – Rachel Fikes (Chief Experience Officer).  Denise and Rachel are two of my favorite Workers Comp people.

The full Title of the 2025 Workers Comp Benchmarking Study is – Next-Gen Claims Differentiators – How High Performers Operationalize Strategies. The report is 86 pages long.

Last year’s great study covered the topic of Overworked (?) Claims Adjusters.  This year, the study covered (from the report) –

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Today, the ongoing study program is a collaboration of workers’ compensation leaders who represent diverse perspectives and share a commitment to providing meaningful information about claims management trends and best opportunities for advancement. Recognizing the need for an unbiased approach, the study is guided by an independent Principal Researcher and an Advisory Council of industry experts whose involvement is critical to maintaining a framework that produces impartial and compelling research.

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An example from the Appendices –

Result graph from 2025 Workers Comp Benchmarking Study
(c) Rising Medical Solutions, 2025 Workers Comp Benchmarking Study used with permission

Remember, this info is directly from Claims Department and Risk Management leaders.  I usually read a study report backwards from the Appendices, Conclusions, Executive Summary and then the body of the report.

The download link below only asks for basic info.  Rising Medical Solutions does not spam mail you once you sign up.  The study and report are all free.  Rising provides access to older studies.  The 2024 and 2025 reports are worth a read.  Good job by Rising and Denise!

Workers’ Compensation  Benchmarking Study – Rising Medical Solutions

 

 

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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