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AIC Designation Changes – One Major Modification To Study Guides


AIC Designation Changes – ARM Also Affected – Important

One of the most detrimental AIC designation changes was pointed out to me over the last two weeks.  I received numerous calls and emails that the Jack Keir for Success program had dropped any insurance designations.

road sign AIC designation changes one way
Wikimedia Commons – Frye1989

The AIC (Associate in Claims) designation is specifically designed for claims adjusters and other insurance personnel to advance their careers quickly.

I checked out the website.   The calls and emails were correct.   I was going to change all the articles that I had previously written about the AIC program.  The links in that article will pull up a blank page.

I called the Keir Company to see if that development was true.   The representative said they no longer offered those manuals including no CPCU guides.   No insurance designation guidebooks are located on the website.   Ouch!

The guidebooks were critical in my completion of the AIC and ARM designations.  One of the more frustrating parts of completing the coursework was there were no answers to the questions in the study material provided by the Institutes.

AIC Designation Changes – Institutes Did Not Change Anything

The Institutes provide the AIC designation.   It did not change anything with the program.  Only the Keir guidebooks changed – Keir is not associated with The Institutes.  You can find out more about the AIC here.

The AIC has changed from when I attained the AIC.

The AIC courses available are:

The first step towards earning your AIC designation is to complete and pass the exam for these two core courses.

  • AIC 30: Claims Principles and Practices
  • AINS 21: Property and Liability Insurance Principles

Identify a specific track in which you want to build your expertise, and complete those required courses within that concentration.


  • AIC 39: Auto Claims Practices
  • AIC 48: Bodily Injury Claims and Auto Coverages


  • AIC 32: Liability Claims Practices
  • AIC 49: Bodily Injury Claims and Liability Coverages


  • AIC 31: Property Claims Practices
  • AIC 41: Property Coverages

Workers Compensation 

  • AIC 37: Managing Bodily Injury Claims
  • AIC 44: Workers Compensation Claim Practices

Complete the following course offered at no cost, to acquire the decision-making tools to maintain ethical standards and preserve the public’s trust.

  • Ethics 311: Ethical Decision Making in Risk and Insurance

I helped one caller find other Insurance Guidebooks by using this Google Search

I cannot vouch for any of the AIC or ARM guidebooks.   I have not used or reviewed them.  I will update this article or provide another article if there are any further AIC designation changes – especially to the study guides.


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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


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