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Workers Compensation Medical Software vs My Semi Annual App Search

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Workers Compensation Medical Software Companies Say – How About Us?

Workers Compensation medical software companies have been chatting with us by email, calls, LinkedIn, comments, etc. over the past few weeks.   As you may know I have written a number of articles on the lack of workers compensation technology including apps for iPhones and Android phones.

picture of boy looking at workers compensation medical software binoculars
Wikimedia License Jrod2

I searched for technological advances at the NWCDC conferences  over the past few years.   I discovered a few companies that were on the cutting edge including a genetic pharmaceutical company and two online doctor visit providers.

In fact, I have called the Android/Iphone searches “going into the rabbit hole.” << a tip of the hat to Charles Dickens.

Workers Compensation medical software company owners and their marketers have informed me directly or indirectly that I may have overlooked them.    I am not and will not endorse any companies.  However, I will refer back to the article where I set out the rules I was using to find the Workers Comp apps.   If not, the credibility of my searches would have been less than zero.

For 2018 Android searches –

  1. Be free
  2. Not be a veiled advertisement
  3. Have at least 10 votes on the ratings – this prevents the app providers from rating themselves highly.  – this is a new requirement
  4. Have at least 3 stars or higher rating – this is a new requirement
  5. Have some useful function – (that it actually worked)
  6. Be closely related to Workers Comp
  7. Appear in the Google Playstore – some websites provide apps that are not in the Playstore.   A great marketing idea would be to put them in the Playstore as blatant advertising.  Some recommended apps no longer appear in the Playstore.

The rules were not very picky.   #3 in the above list kept the providers from rating themselves highly and not the app users.

For 2018 Iphone (Apple iStore ) apps , the same rules applied to my searches.   The one astonishing discovery noted was the lack of  workers compensation apps for iPhones.

I appreciated the contacts from various software companies – actually medical treatment platforms.   This means that my searches will bear more fruit in the future – at least (hopefully) from workers compensation medical software companies.

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2 Responses

  1. My guess is that Apps for use in WC claims will emerge only when claims departments become more engaged in several aspects of claimant-facing technology, which include telepresence and computer-based voice response systems. It is unclear to me what technology will take hold, one need to test and pilot.

  2. Peter, I totally agree. As we both know, Workers Compensation is a little slow in adopting new ideas. I think the seas of change will affect the Workers Comp apps in the very near future. A few good apps exist. No one is using them right now.

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James Moore

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Mgmt Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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