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Risk Safety Pro Search Is Like Finding Good Plumber

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Risk Safety Pro Search – Leaky Pipes?

Finding a good Risk Safety Pro Is a Lot Like Finding a Good Plumber.  It took me 36 semester hours i.e. twelve classes to earn my M.S. degree in Human Resources. But you don’t have to go thru all that time and expense.

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Any company can greatly improve its H.R. Dept. by following what I call the ACES model.  There are four parts and ACES is a mnemonic device.

The A is for accountability, the S is for science the C is for conscientiousness and the E is for equitable.  Now let’s put it into a short paragraph.

Use science ( i.e. personality testing ) to hire conscientious individuals. Provide them with an equitable work environment, and hold them accountable to follow company standards.

It sounds simple, and it is, but in reality, most companies rely too heavily on job interviews for employee selection.  The science is available but why bother making a good decision, when you can take your chances at the interview roulette wheel.

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Most companies loose because they do not get the conscientious work warriors that  can help them win the business wars.  Almost as common are the companies that lack standards and do not hold employees accountable for their work performance.

Ask yourself, what metrics do you use to measure performance, both by quality and by quantity ?    Here is something to think about,  any company that does not hold employees accountable for their work place behavior, is essentially a social club where the members are paid for attendance.

So what does this have in common with picking a good Plumber or a good Safety Consultant ?  Nothing much except that there are four parts to this puzzle,  as well.

Last week my wife and I had our first clogged drain in North Carolina.  It took  a lot of phone calls and a  lot of time, but after the Plumber left it occurred to me that a good tradesman must have  four characteristics.

He must be dependable, i.e. show up on time, honest because you are depending on him to give good advice about how to fix  your house, a skilled craftsman, he must know how to fix things skillfully and not create further damage, and his prices must be reasonable.  After all, no one has money to waste.

Woman Risk Safety Pro Consultant
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Picking your Risk or Safety Consultant is almost the same; dependable honest and reasonably priced are mirror image to our Plumber. The only trait that is a little bit different is the skilled craftsman part.

In lieu of this we will substitute knowledge and experience.  So when you pick a Risk, Safety or H.R. Professional, look for some credentials: ARM, CPCU, CSP,  PHR or SPHR.

I sure love loading up the dishwasher after two days of not being able to use it.

Glen DuLac is our new safety consultant.  His bio can be found here.   We were going to do more on WC Apps.  Check back next week for more WC App reviews.

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James Moore

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Mgmt Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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