Workers Comp Priorities – Getting Things Done With Eisenhower

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Workers Comp Priorities – Eisenhower Matrix – Different Version

The easiest way that I have found to deal with Workers Comp priorities originated with our 34th President.  

When I first started many years ago, a carrier’s Claims Manager decided to send me to a few training sessions.  The two that I remember were subrogation and time management.   My insurance career was just beginning in my early 20s.  I was an all-lines adjuster with over 200 files.  Time management was a challenge.

Any claims adjuster will tell you that if you do not have a list of   Workers Comp priorities, one will soon drown in working on tasks that could have waited for later in the day or for another day.

ABCs of Time Management

What I was taught at the time management training can be simplified into just three letters:

  • A – Do it now, first priority
  • B – Needs to be done today, but not before all A’s are finished
  • C – Not as important, can be left for another day

Cs can turn into Bs, and Bs can turn into As.  Rarely do the workers comp priorities lessen, such as A into B or B into C.   When I would assign tasks to my claims assistant, I would always include A, B, or C.

Eisenhower Matrix Works for Workers Comp Priorities

A different time management system started before it was called the Eisenhower Matrix.  I picked this up at a conference (see pic) and added in the handwritten A, B, and C.  Our safety consultant Glen asked for a copy for an article that he was writing on priorities.   The copy that I made for him generated an idea to write this back-to-basics article.

Let us quickly cover the E-Matrix.

workers comp priorities pic Eisenhower Matrix
(c)  Public Domain – Author’s Own Pic

 

We will not cover the origins of the matrix.  The first link in this article will cover that info.  As part of my note-taking, I added the A, B, and C priorities.  Many versions of the matrix exist online.

Bottom Line

Most companies, including insurance carriers, will provide their employees with some type of priority listing.  Always follow what your employer provides for your workers comp priorities.

 

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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