Workers Comp Priorities – Eisenhower Matrix – Different Version
The easiest way that I have found to deal with Workers Comp priorities originated with our 34th President.
When I first started many years ago, a carrier’s Claims Manager decided to send me to a few training sessions. The two that I remember were subrogation and time management. My insurance career was just beginning in my early 20s. I was an all-lines adjuster with over 200 files. Time management was a challenge.
Any claims adjuster will tell you that if you do not have a list of Workers Comp priorities, one will soon drown in working on tasks that could have waited for later in the day or for another day.
ABCs of Time Management
What I was taught at the time management training can be simplified into just three letters:
- A – Do it now, first priority
- B – Needs to be done today, but not before all A’s are finished
- C – Not as important, can be left for another day
Cs can turn into Bs, and Bs can turn into As. Rarely do the workers comp priorities lessen, such as A into B or B into C. When I would assign tasks to my claims assistant, I would always include A, B, or C.
Eisenhower Matrix Works for Workers Comp Priorities
A different time management system started before it was called the Eisenhower Matrix. I picked this up at a conference (see pic) and added in the handwritten A, B, and C. Our safety consultant Glen asked for a copy for an article that he was writing on priorities. The copy that I made for him generated an idea to write this back-to-basics article.
Let us quickly cover the E-Matrix.

We will not cover the origins of the matrix. The first link in this article will cover that info. As part of my note-taking, I added the A, B, and C priorities. Many versions of the matrix exist online.
Bottom Line
Most companies, including insurance carriers, will provide their employees with some type of priority listing. Always follow what your employer provides for your workers comp priorities.

2 Responses
Nice website and post. I like the matrix for arranging daily/weekly priorities.
Thanks for the comment. The Eisenhower Matrix works well as long as unimportant – urgent and the important – not urgent are carved out properly in daily/weekly tasks.