Restaurant Worker Injuries – Surprising Sources – Carrier Study

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Carrier Study Shows Causes/Costs of Restaurant Worker Injuries

An excellent recent study and report by AmTrust Insurance Company generated surprising results on restaurant worker injuries.   The thorough research covered 130,000 claims from 2018 – 2023.  A free copy of the report can be found here. 

I used to adjust claims for many large restaurant chains and now provide risk management advice to two of the largest restaurant chains in the southern US.  One of the best safety measures that I have seen instituted by a restaurant chain was purchasing better slip and fall mats.

The report should be a valuable resource for risk management, safety, and claim departments. Identifying the sources of the most expensive restaurant injuries could also serve as an informal reserving guide.  The short report provides great insight that makes it worth a download and a read.

According to AmTrust the study and report covered the following facets of restaurant worker injuries:

  • Injuries: Recognize the most common injuries in the restaurant industry
  • Expense: Understand which injuries lead to the most expensive claims
  • Prevention: Implement targeted prevention strategies to safeguard employees and reduce costs
Pic Hong Kong restaurant worker injuries
Creative Commons 3.0 License – Liwahuekauino

My Experience with Restuarant Worker Claims

Before I read the report, L listed the most common injury causes and associated costs from my history with Workers Comp claims and risk management with restaurants.

  • Most common – knife injuries, slip and falls, burns
  •  Most serious – slip and falls
  • Very expensive – fractured hip, legs, and arms from falls

The Anthem Study provided almost the same results with one surprise finding that risk managers should heavily consider when trying to reduce injury costs.

Restaurant Worker Injuries – Never Thought of This

According to the study the top most expensive injuries comprise just 1% of total claims.  I was not expecting this result whatsoever.  Check the link at the top of the article.  To be fair to Anthem, I will let you read the most expensive claims with restaurant worker injuries.  I was shocked.

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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