High-Cost Workers Comp Claims Study = 3,500%?

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WCRI Study Agrees with CutCompCosts.com on High-Cost Workers Comp Claims

Our website-  started in 200 -1 has covered avoiding high-cost workers comp claims and how to handle them.  I used a 1998 study that covered high-cost claims that I pulled from public entity employees.  The same four claim characteristics appeared in almost all the files.

An archaic term for high-cost workers comp claims came from the paper-file era.  The files were always at least three or four brown folders full of paper. Adjusters always called them “old dogs.”

My old study covered 7,000 claims in North Carolina only.  The WCRI study covers 100 times that amount.  See below for the states covered by the massive study.

WCRI Study on High-Cost Workers Comp Claims Released

The data for this study come from the WCRI Detailed Benchmark/Evaluation (DBE) database. The study analyzed more than 720,000 open and closed claims with more than seven days of lost time from 32 states.

These claims had injuries from October 1, 2015, to March 31, 2019, with 36 months of experience observed from the date of injury up to March 31, 2022. The DBE database covers approximately 38–77 percent of all workers’ compensation claims, varying by state, and the 32 states represent over 80 percent of the workers’ compensation benefits in the United States during the study period.

You can find the study here.  And yes, it is worth the nominal cost.   An example graph and conclusion can be found below.

One area that differentiates this study from most on the subject comes from the removal of catastrophic and minor claims.  To me, that means the costs from the types of claims included in the study can be controlled to a point.

Before I read over the study, I thought it was more of a catastrophic claims analysis.  Instead, the study covers more of a “sweet spot” in the claims.  “Sweet spot” may not be the right term when referring to injured workers. A critical point sounds better.

Conclusion and Graph

In my own words, starting intensive care one-year post-injury increased the likelihood of a high-cost claim by 35 times – wow!  One of the most popular articles on the J&L website covers the establishment of workers comp medical networks – especially the original treating physician.

The below graph shows the claims numbers covered for medical payments.  Notice that the graph refers to payment totals and not Total Incurred. 

The below graph covers so much info that I will not comment on it other than it covers a ton of workers comp data.

a graph of high-cost workers comp claims medical spend
(c) WCRI, used with permission

Please note that WCRI paid no fees for me to comment on their study.  I was provided with a copy of the study so that I could write on high-cost workers comp claims more accurately for our wonderful article and newsletter readers.

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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