Workers Comp Audit Stress Reducer
Use It For Your Next Premium Audit

Workers Comp Trends – Searching For Outliers In NCCI Report


Workers Comp Trends in New NCCI Loss Costs Report

Whenever the NCCI (National Council on Compensation Insurance) issues any statistical report, I like to see if there are any Workers Comp trends or anomalies. Check out this report summary and the full report here-PDF file. Both of them are freebies – no paywalls.

The report will be presented at the 2024 NCCI Annual Insights Symposium (AIS) in two weeks.  You can find more on the upcoming 2024 AIS  here.

Thanks to Madison and Cristine from NCCI for forwarding the notice when the report was published. The charts alone are worth a read.  One of the charts is included below.  One of the long-standing workers comp anomalies occurred over the last 20+ years.  Accident frequency has declined every year except for two.


From the NCCI report –

One key takeaway from the paper is that frequency declines are mostly driven by lower incidence rates for virtually every type of worker. While claim frequency has shown a persistent decline over many years, this long term-pattern is interrupted from time to time with increases in claim frequency. One such instance occurred in 2010 after the Great Recession and a slight increase in 2021 after the significant decrease in frequency in 2020. Following the peak of the COVID pandemic, with more employees working from home in various occupations, claim frequency reverted to its long-term declining pattern.

graph of frequency decline workers comp trends
(c) NCCI – Boca Raton FL


As the old saying goes – the lowest cost claim is the one that never happens.  Safety measures put in place by employers have reduced the number of injured employees significantly.  For example, one of the great workers comp trends, Carpal Tunnel Syndrome (CTS) – a repetitive motion injury to the wrists – used to occur very frequently in manufacturing environments.  The number of CTS claims was reduced by 50% in less than a decade.  Safety always wins out.

I will cover more of the report in two weeks when I am attending the 2024 AIS in Orlando.  If my wrists allow it, I will post some of the sessions live.



James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


Get the latest workers' comp news FREE!

This field is for validation purposes and should be left unchanged.