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2024 Workers Comp Resolutions – Updated From 2023

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2024 Workers Comp Resolutions (Post-reboot)

The 2024 Workers Comp Resolutions come from the 2023 resolutions. 

The theme in January 2023 was asset protection.  Even though we are in a post-pandemic world, spiking interest rates along with inflation keep my thoughts as still asset protection.  The 2024 Workers Comp resolutions are still based on asset protection.

The theme comes from situations that J&L had come across with customers during 2023. If you wish to see a list of 2024 non-insurance resolutions, click here.  

A list of workers comp and other resolutions on this website can be found by using this search. I have been suggesting resolutions for at least the last 15 years right up through these 2024 workers comp resolutions.

pic fireworks 2024 Workers Comp resolutions
(c) Wikimedia Commons 2.0 – Uming Photography

Top 5 Recommended 2024 Workers Comp Resolutions

  1. Read your policies or assign someone you trust in your company to read them. Better yet, read it, and assign someone to read it.  Use the best policy-reading tool on earth to do it – no it is not AI.  For instance, I had purchased a travel policy with a 10-day free cancellation period before the policy became active.  I found out it did not cover one of my preferences.  I used the tool, read it, and then realized two coverages were lacking.  I switched to another policy that did cover my preferences.
  2. Safety, safety, safety, safety….. During the pandemic and well before 2020, companies were laying off Risk Management and Safety personnel.  Even if your company is too small to afford a safety person, hire a safety consultant or contact your carrier to see what they offer (usually freebies) to assist your company.
  3. Predictive Analytics has expanded to look beyond Mods.  Most agent clients have commented they look at 5 – 7 years of accident histories if not longer.   With the acceptance of AI in the insurance world, an employer cannot look at only four years of injuries. Online claims access for all open and closed claims is now just as important as a safety program.  I used to disagree with a few pundits on this one. It is what it is now.
  4. Remote premium audits are still popular.  Rating bureaus, state governments, and carriers have moved away from doing in-person premium audits.  Yes, it does remove the inconvenience of having a premium auditor onsite, but we have been seeing where telephone and video audits have possibly reduced audit accuracy.  Often, no discussion with the employer as to what they do in their daily business activities occurs during the audit process.
  5. 2023 – The Year of Endorsements.   We have seen many policies endorsed multiple times.  I am not 100% sure why this is occurring even post-pandemic.  Endorsement rules on changing workers comp policies are complex yet very specific.  Bottom Line – read all Endorsements very carefully.  See #1 for how to handle the Endorsements.

Bottom Line

Some things always stay the same in Workers Comp insurance.  I found it difficult to update the resolutions every year – not so this year.  Numbers 3 through 5 were very different in 2023 and likely will stay the same in 2024.  The 2024 workers comp resolutions will soon include self-insureds.

 

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications

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