WCRI Publishes Workers Comp Injectable Therapies Study Report – Thorough and Timely One of the most discussed claims department approval reviews for medication comes from
Claims Adjuster Communication – Are Chats OK? I received this question a few days ago from a newly-hired adjuster for a TPA (think self-insureds). My
Definition – ULAE – Unallocated Loss Adjustment Expense Unallocated loss adjustment expense, better known as ULAE – love those acronyms is one of those terms
Workers Comp Self-Insured Resolutions – Looking Back to Look Forward The 2026 Workers Comp self-insured resolutions started with an email from last week. An apology
Workers Comp Christmas – Helping The Grinch Steal It A Workers Comp Christmas Holiday was stolen by the Grinch last year. How do I know
Large Deductible Program Question From Newsletter Reader We appreciate hearing from our employer newsletter readers. The question concerned its large deductible program. Large deductibles seem
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New Study Explains Why Opioids Did Not Work As Intended What do you mean opioids did not work? Yes, according to a new six-year study.
James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.
James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.
James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.
LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.
James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.
He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.
James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:
