Workers Comp Premium Auditor Billing Question From LinkedIn
Recently, one of our devout employer article readers posed a workers comp premium auditor question to me through LinkedIn. By the way, my LinkedIn profile is located here. You can follow me on LinkedIn for posts and newsletter updates.
The LinkedIn reader wanted to know – I just called/emailed my workers comp premium auditor about our final bill. She was in six weeks ago to do our final premium audit for the year. She said that she had no idea on the final premium audit bill amount. I am flabbergasted. She did the audit, but cannot discuss the bill – why? Was that not her job?
Answer – I do not want to disappoint, but she correctly answered your inquiry. The job of the premium auditor almost always does not include anything to do with the billing of the final premium audit. The final tally comes from a totally different department – the premium audit billing department.
The premium auditor’s main job consists of reviewing your company records to come to a final audit amount – not the final bill. If there was something inaccurate on the premium audit itself, then you can dispute it within the rules of your policy. A premium audit dispute can correct what you may think is inaccurate with your bill.
The work comp premium auditor’s job stops just short of calculating your final bill. However, the final bill does come directly from the premium auditor’s work. The main information that you should request from the premium auditor is the auditor’s workpapers. The workpapers usually show step-by-step of how your premium audit was conducted. You do have a right to ask for the workpapers.
The premium auditor WILL NOT be able to provide you with a final bill. Your company will usually receive a premium audit adjustment statement along with the audit. The workpapers usually are not included with the premium audit statement (PAS).
Phone calls are not recommended if you have a dispute or question or your bill amount. Email or write your questions to the address or email address on the Premium Audit Bill or Statement. Why do I not recommend phone calls? Your dispute rights are not preserved with a phone call.
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