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Workers Comp Technology Found At 2018 NWCDC Conference


Workers Comp Technology – Found 1.5 Vendors At The Big Brouhaha

Most Workers Comp Technology equates the proverbial needle in the haystack euphemism.  Yesterday, I walked through all of the booths at the NWCDC Conference.  Yes, it was eight hours of the same things that I saw at the first conference I attended 10+ years ago.

As with my search for Workers Comp apps (ouch!), workers comp technology, or really anything new in the space is almost mythical.   Usually what happens is I find some tech company that is branching out from health insurance.

My usual path takes me to the outside and back of the booths.  There lie the newer companies putting their toes in the water before jumping in over their heads.   As with most conferences, the last booth I come to is the one that seems to have something to offer at the forefront of “new and improved.”

Yes, I realize that we all need bill review, a claims processing system, and similar companies.  Many companies say that they save money, but then again how do you save on a pure expense?

I came across a company that offered a simple yet amazing use of virtual reality (VR) as a great addition to workers comp technology.

Lincoln Nguyen spoke to me at his booth about a great idea in Workers Comp technology – the best one at the NWCDC Conference.   The company’s byline is:

Workers Comp Technology KARUNA – Rewire your brain. Unlearn your pain.

Graphical workers comp technology brain
Wikimedia Commons – Martin420

Lincoln’s company hails from San Francisco.  He provided me with two websites on his business card.  They are KarunaVR.com and chronicpain.io  

Lincoln and his partner (oops do not have his name) transitioned over from the health market as many of the new worker’s comp technology companies have over the past decade.

Using VR to teach an injured worker to not replicate any movements that would reinjure themselves would create a boon for a return to work program.

The three areas that  the Karuna website covers:

  1. Detailed analytics to see how the worker progresses
  2. Evidence-based and
  3. Non-opioid – basically no drugs needed.


I am reading the company’s website as I write this for the first time.  Check out the link to his website.  Stop by Karuna’s booth in the back right corner of the vendor area.

I found another company that had no booth which was bringing back a prior workers comp technology – more on that company next week.


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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


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