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Workers Comp Resolutions – Updated For 2016 and Beyond


Workers Comp Resolutions – 2016 Version

My recommended workers comp resolutions for 2013 were updated in 2014.  For some reason,  I did not update any workers comp resolutions in 2015.

Drawing of 2016 on Notebook with Pen Workers Comp Resolutions Concept

The updated resolutions from the 2014 article were:

  1.  Having online claims access is the best and up-to-date way to track your reserves and claim payments.   It is now 2016.  There are no excuses for not having direct online access to your claims and reserves.   This should be one of the main questions to ask your agent, carrier, or TPA upfront at policy or contract renewal.   Many carriers have smartphone apps for 24/7 easy access. 
  2. Have the most current copy of your company’s NCCI or Rating Bureau sheets.  Nothing should ever happen to your rating information without your knowledge.  As with #1, it is now 2016, so relying on paper just does not cut it any longer.
  3. Know your policy status.   You cannot improve your current situation if you do not know which direction you are headed with your policy.
  4. Have a copy of the Five Keys to Workers Comp Savings handy.
  5. Understand the premium audit process.   Your policy year is not over until the final premium audit bill is received from the carrier.   
  6. Know that safety is the crucial element.   The important Schedule Debit/Credits also directly result from your safety regimen.  Many companies have seen short-term budget reductions by reducing/removing their safety staff.  This will cost many of those companies in the long run.
  7. Bonus – building a Workers Comp contact sheet with email addresses.   Your agent and claims adjuster(s) should be on the top of this list. 
  8. Explore all options such as captives, large deductible, opt-out, etc.  Your company can do this research online if you know where to find the applicable information- added for 2016.  Use search engines such as Google and Bing for the research.

    Pen And Paper Workers Comp Resolutions Writing
    Wikimedia Commons – Photos public domain.com

I will try to add in a list for self insureds tomorrow.

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


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