My NCPRIMA presentation today at the Conference included these slides. I am going to link the info in the slides to articles for better reference later this week.
Please note the presentation was on the first nine slides.
Some of the slide information – please feel free to use slides in your presentations – reference the url – thanks.
Analyze Trends Not Paperclips – the nitty gritty does not work here
– Identifying trends that impact cost
• Insurance carrier/TPA
• Type of claim
• Accident type
• Body part
Access = $$$ The Value in Monitoring – A Few Minutes A Day Is Require
–Online claims access – Full – always ask carrier or TPA for full access to everything including reserve increases
– 20% added value – when looking at bids for self insureds or premiums, full online access can be a major component when renewing
– Status reports – many carriers and TPA’s provide a two line status report. This is the best way to monitor the claim without spending hours trying to figure out the status –
– Emailing adjuster – do not call adjusters, time waster, email saves time and is great documentation for employer and adjuster. Save all emails for at least 10 years.
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