Last week, I wrote two articles on any Workers Compensation apps that were in the Google Play store. As promised, I have tried a few out to see if any actually worked and if any would be helpful.
The one that actually looked to be a timesaver and worked well was Sedgwick’s ViaOne Express. Even though there have been connections and leave reporting issues, it is one of the better ones on the Play store. The app received 3.5 stars out of 5. Even though the score could have been better, it is slim pickings on the Play store website for WC apps.
Online claims access is always critical in controlling Workers Comp costs. The ability to have the injured employee update their return to work date is a nice feature. If there are better apps that are not on Google Play, the provider can always upload it to the Play store. A description of the Sedgwick app is below.
Sedgwick viaOne express mobile gives our clients’ employees instant access to view the status of their workers’ compensation, disability and FMLA/leave claims and cases managed by Sedgwick, as well as the ability to submit any questions they may have regarding claims, forms, benefit plans and more. Claimants can even update the claims examiner regarding their anticipated return-to-work date.
Login – Use your existing viaOne express web username and password to log in.
Self-registration – If you are not yet registered on the web, you can self-register by providing a valid claim/absence number or employee ID, along with key demographic information.
Claim and case summary – View a list of your recent workers’ compensation, disability, and FMLA/leave claims and cases (open or closed within the last 24 months).
Claim and case details – Click on the claim number to view additional information concerning each claim or case.
Payment history – View a payment history log for workers’ compensation and disability claims that are scheduled or have been issued in the last 60 days.
Submit a request or inquiry – Use a secure online form to submit any of your requests. For example, submit a new return-to-work date or need for extension; indicate your next medical appointment or your plan to submit new medical information, or send a general question to be addressed by your claims examiner or leave specialist.
Claim status notification preferences – Now available for employees of select workers’ compensation clients, app users can opt in to receive notifications related to their cases and claims.
Contact technical support – Access viaOne express mobile support representatives.
Contact claim support – Simply click to call a Sedgwick claims representative focused on providing live support to answer your claim or case questions.
James founded a Workers’ Compensation consulting firm, J&L Risk Mgmt Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.
James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.
James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.
LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.
James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.
He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.
James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:
Risk and Insurance Management Society (RIMS)
Bloomberg Business News
Risk & Insurance Magazine
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