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Workers Comp Questions and Comments From Our Readers


The Workers Comp questions and comments vary greatly

We received this question recently:

Woman Holding Board With Workers Comp Questions and Comments Picture

A consultant came into our offices and sold us on doing Workers Compensation premium reviews. The services looked similar to what you offer to employers.

The consultant said that they found a major error which would result in a premium refund of $36,500. By contract, we had to put up 1/4 of that amount ($9,125) to start the premium recovery process from our Work Comp carrier.

The consultant wrote a letter for us but disappeared after that time. The carrier needed followup information from the consultant. We have heard nothing from the consultant and we have received $0 in refunds from the carrier. What should we do? Is this normal?

PS on the question – I sent back an email and asked them if the contract guaranteed the consultant 25% upfront and it did.

Answer – We see this situation a few times a year. We are contacted by a company that had a Work Comp premium review by a consultant and money was paid upfront and the consultant was nowhere to be found and no help.

Dollars Workers Comp Questions and Comments Picture
By StockUnlimited

There are many reputable companies in the Premium Audit/Review business that accept no $ until their client company receives a refund or credit. We heavily advise against putting up a deposit or paying upfront until your company receives the Workers Compensation premium refunds first.

PS on the answer – We were able to contact the carrier and we found out that the consultant company was incorrect in the errors that they supposedly found in the Work Comp policies. The consultant would not return our calls.

Next up – Another question from our blog readers – you may email any questions you have to [email protected] Our main website is at www.cutcompcosts.com. There are archives on our Workers Comp blogs on the right side of the page.   We will answer a few workers comp questions and comments each month.

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James J Moore - Workers Comp Expert

Raleigh, NC, United States

About The Author...

James founded a Workers’ Compensation consulting firm, J&L Risk Management Consultants, Inc. in 1996. J&L’s mission is to reduce our clients’ Workers Compensation premiums by using time-tested techniques. J&L’s claims, premium, reserve and Experience Mod reviews have saved employers over $9.8 million in earned premiums over the last three years. J&L has saved numerous companies from bankruptcy proceedings as a result of insurance overpayments.

James has over 27 years of experience in insurance claims, audit, and underwriting, specializing in Workers’ Compensation. He has supervised, and managed the administration of Workers’ Compensation claims, and underwriting in over 45 states. His professional experience includes being the Director of Risk Management for the North Carolina School Boards Association. He created a very successful Workers’ Compensation Injury Rehabilitation Unit for school personnel.

James’s educational background, which centered on computer technology, culminated in earning a Masters of Business Administration (MBA); an Associate in Claims designation (AIC); and an Associate in Risk Management designation (ARM). He is a Chartered Financial Consultant (ChFC) and a licensed financial advisor. The NC Department of Insurance has certified him as an insurance instructor. He also possesses a Bachelors’ Degree in Actuarial Science.

LexisNexis has twice recognized his blog as one of the Top 25 Blogs on Workers’ Compensation. J&L has been listed in AM Best’s Preferred Providers Directory for Insurance Experts – Workers Compensation for over eight years. He recently won the prestigious Baucom Shine Lifetime Achievement Award for his volunteer contributions to the area of risk management and safety. James was recently named as an instructor for the prestigious Insurance Academy.

James is on the Board of Directors and Treasurer of the North Carolina Mid-State Safety Council. He has published two manuals on Workers’ Compensation and three different claims processing manuals. He has also written and has been quoted in numerous articles on reducing Workers’ Compensation costs for public and private employers. James publishes a weekly newsletter with 7,000 readers.

He currently possess press credentials and am invited to various national Workers Compensation conferences as a reporter.

James’s articles or interviews on Workers’ Compensation have appeared in the following publications or websites:

  • Risk and Insurance Management Society (RIMS)
  • Entrepreneur Magazine
  • Bloomberg Business News
  • WorkCompCentral.com
  • Claims Magazine
  • Risk & Insurance Magazine
  • Insurance Journal
  • Workers Compensation.com
  • LinkedIn, Twitter, Facebook and other social media sites
  • Various trade publications


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